Technical & application support
Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
We offer:
- Installations and trainings
- Spare and wear parts, accessories
- Calibrations
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
Your contact
Please click on one of the product groups listed below to find your contact person. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
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Sales Administrator - Andor+49 6151 8806-478
Fax: +49 6151 88069478
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Sales Administrator - Quantum Design Service+49 6151 8806-28
Fax: +49 6151 8806928
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Sales Administrator - Service+49 6151 8806-452
Fax: +49 6151 88069452
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Sales Administrator- Service+49 6151 8806-18
Fax: +49 6151 8806918
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Sales Administrator - Quantum Design Service+49 6151 8806-847
Fax: +49 6151 88069847
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Sales Administrator - Andor+49 6151 8806-691
Fax: +49 6151 88069691
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Sales Administrator - Quantum Design Service+49 6151 8806-492
Fax: +49 6151 88069492
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Head of LOT-Service+49 6151 8806-19
Fax: +49 6151 8806919
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Service Engineer - Andor+49 6151 8806-690
Fax: +49 6151 88069690
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Service Engineer - Andor+49 6151 8806-753
Fax: +49 6151 88069753
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Service and Application Engineer Optical Cryostats, Helium Recovery+49 6151 8806-31
Fax: +49 6151 8806931
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Service Engineer - QuantumDesign+49 6151 8806-698
Fax: +49 6151 88069698
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Service Engineer - Electron microscopy & Spectroscopy+49 6151 8806-476
Fax: +49 6151 88069476
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Service Technician - Electron microscopy+49 6151 8806-669
Fax: +49 6151 88069669
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Head of LOT-Service+49 6151 8806-19
Fax: +49 6151 8806919
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Service and Application Engineer Optical Cryostats, Helium Recovery+49 6151 8806-31
Fax: +49 6151 8806931
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Service Technician - Helium liquefiers & spectroscopic ellipsometers+49 6151 8806-471
Fax: +49 6151 88069471
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Service Engineer - Imaging & Materials Science+49 6151 8806-572
Fax: +49 6151 88069572
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Product Manager & Service Engineer+33 1 69194949
Fax: +33 1 69194930
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Service Engineer+33 1 69194949
Fax: +33 1 69194930
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Service Engineer - Imaging & Materials Science+49 6151 8806-572
Fax: +49 6151 88069572
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Service Engineer - Imaging & Materials Science+49 6151 8806-572
Fax: +49 6151 88069572
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Product Manager - Optics and Light & lasers+49 6151 8806-34
Fax: +49 6151 8806934
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Product Manager - Light & lasers+49 6151 8806-35
Fax: +49 6151 8806935
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Service Engineer - QuantumDesign+49 6151 8806-573
Fax: +49 6151 88069573
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Application and Service Engineer - QuantumDesign+49 6151 8806-780
Fax: +49 6151 88069780
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Service Engineer - QuantumDesign+49 6151 8806-698
Fax: +49 6151 88069698
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Service Engineer - QuantumDesign+49 6151 8806-863
Fax: +49 6151 88069863
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Application Engineer - QuantumDesign+49 6151 8806-67
Fax: +49 6151 8806967
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Service Engineer - QuantumDesign+49 6151 8806-454
Fax: +49 6151 88069454
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Head of QD-Service+49 6151 8806-50
Fax: +49 6151 8806950
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Application and Service Engineer - QuantumDesign+49 6151 8806-474
Fax: +49 6151 88069474
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Service Engineer - QuantumDesign+49 6151 8806-573
Fax: +49 6151 88069573
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Application and Service Engineer - QuantumDesign+49 6151 8806-780
Fax: +49 6151 88069780
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Service Engineer - QuantumDesign+49 6151 8806-698
Fax: +49 6151 88069698
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Service Engineer - QuantumDesign+49 6151 8806-863
Fax: +49 6151 88069863
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Application Engineer - QuantumDesign+49 6151 8806-67
Fax: +49 6151 8806967
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Service Engineer - QuantumDesign+49 6151 8806-454
Fax: +49 6151 88069454
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Head of QD-Service+49 6151 8806-50
Fax: +49 6151 8806950
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Application and Service Engineer - QuantumDesign+49 6151 8806-474
Fax: +49 6151 88069474
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Service Engineer - Electron microscopy & Spectroscopy+49 6151 8806-476
Fax: +49 6151 88069476
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Service Engineer - Imaging & Materials Science+49 6151 8806-572
Fax: +49 6151 88069572
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Product Manager - Life sciences+49 6151 8806-24
Fax: +49 6151 8806924
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Service Engineer - Electron microscopy & Spectroscopy+49 6151 8806-476
Fax: +49 6151 88069476
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Service Technician - Helium liquefiers & spectroscopic ellipsometers+49 6151 8806-471
Fax: +49 6151 88069471
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Head of LOT-Service+49 6151 8806-19
Fax: +49 6151 8806919
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Service Engineer - Imaging & Materials Science+49 6151 8806-572
Fax: +49 6151 88069572
